Customer Service Representative
Join Our Team as a Customer Service Representative
At Tasha Fuels, a family-owned and operated business serving Cape Cod since 1972, we take pride in providing exceptional customer service and reliable fuel solutions to our community. We’re looking for enthusiastic Customer Service Representatives—both full-time and part-time seasonal positions are available—who are passionate about creating positive experiences for our customers. If you enjoy interacting with people and thrive in a fast-paced environment, this is the perfect opportunity to grow with us!
Why You’ll Love Working at Tasha Fuels:
- Comprehensive Benefits (for Full-Time Employees):
- 80% employer-paid medical and dental insurance (eligible after 90 days)
- 401k plan with a 50% company match on contributions up to 6% (eligible after 60 days)
- 7 paid holidays
- Sick time and vacation accrual (from 1-4 weeks after 60 days)
- Company uniforms if desired
- Discounts on all Tasha Fuels products and services, including gas
- Team-Oriented Environment: Join a supportive, family-friendly team where your contributions are valued.
- Career Growth: We offer not just a job, but a long-term career path in a company that invests in your success.
What You’ll Do:
- Customer Interaction: Engage with customers both in person and over the phone, providing friendly and professional service with every interaction.
- Problem-Solving: Address customer concerns proactively, offering solutions and ensuring their needs are met.
- Payment & Account Management: Process payments, answer billing questions, and take accurate fuel orders while maintaining detailed customer records.
- Collaboration: Work independently and as part of a close-knit team, ensuring a smooth and efficient operation.
- Maintain a Positive Attitude: Deliver exceptional service with empathy, patience, and professionalism at all times.
What We’re Looking For:
- Strong customer service skills and a positive attitude
- Exceptional organizational and detail-oriented skills
- Ability to work independently and in a fast-paced, team environment
- Problem-solving and critical thinking abilities
- Strong communication skills and ability to work well with all co-workers
Be a Part of the Tasha Fuels Family!
If you’re passionate about customer service and ready to join a company that values your contributions, apply today. Whether you’re looking for a full-time career or a seasonal position, we have opportunities that fit your needs. Join us and help fuel Cape Cod’s future!